- GRAPHIC SHOPS
- GRAPHIC SHOPS
- Ridiculously Soft
Hello Nayked Apparel People! Like other businesses, we are facing staffing and inventory shortages. You may experience a short delay of when your order ships or a short delay in receiving a refund. We are so incredibly sorry for any inconvenience. Our awesome staff is working overtime to do our best as we work through these challenging issues. As always, thank you for your continued loyalty to our brand!
Customers may return new, unworn, and un-laundered items within 30 days of delivery for a refund or exchange. Undergarments are non-returnable. Items bought during the holiday period will have an extended return period; the holiday period starts on the 15th of November and ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 15th.
Upon receipt of your return, we will issue a refund (less any original shipping costs) in approximately 5-7 days.
Your return must be shipped within 5 days of approval or your return credit will NOT be granted.
If you are interested in a size or style exchange, please fill out the EXCHANGE form.
In our exchange process, we create a new order with the items you would like to exchange, while also issuing a prepaid label for you to send your return back to us. A refund will be issued for the returned items within 5 - 7 business days of receipt, less original shipping charges.
You will receive an invoice that requests your payment. Upon payment, you will receive your new Order Confirmation details.
Please note, the new items will not ship until the invoice is paid. Upon payment, you will receive your new Order Confirmation details.
PLEASE NOTE: Shipping times can be longer than normal due to carrier delays and during the holiday season. Shipping times listed below are estimates.
Orders are processed as quickly as possible, typically within 24 hours of purchase. For this reason, cancellation requests and/or edits to the order cannot always be honored. This includes orders marked as “Unfulfilled”.
Shipping and delivery estimates are reflected below.
Internationl shipping times can be anywhere from 3-4 weeks. We ship through Asendia, who then hands off the package for final delivery to your local shipping carrier. You may track your package using the number you were provided in your Shipping Confirmation email by visiting this link: https://a1.asendiausa.com/tracking/
Once an order has been placed, the shipping service level can not be changed.
Please be sure to double-check the shipping address before completing an order. Please contact us right away if you notice any errors.
Tracking numbers are provided in your shipping confirmation email as well as in your order details. Please allow 3-5 days for domestic tracking to update, and 6-8 days for international tracking to update.
Recently, we have noticed that USPS may mark a package as ‘delivered’; however, it may not actually be delivered until 2 - 3 business days later. If you do not receive your package within 3 business days of the package being marked as ‘delivered’, please reach back out and let us know so we may investigate further.
Domestic Shipping Options
|Free Shipping||$49 +||FREE|
|Standard Shipping & Handling (3-5 days processing)||$0 - $11.00||$6.50|
|Standard Shipping & Handling (3-5 days processing)||$11.01 +||$6.50|
|Expedited UPS Ground (5-7 days delivery)||$0 +||$20|
International Shipping Rates
|Germany, France, Sweden||0lb–1lb||$12.10|
|United Arab Emirates||0lb–1lb||$17.95|
Please use our contact form below to get in touch with us.
If you would like to do a size exchange or return, please fill out the applicable form below.
We are also available via e-mail and phone, Monday through Friday from 9AM-4PM EST.